Emergency Repairs

Tenant - Emergency Repairs

 

GETTING REPAIRS DONE

The tenant must have written permission from the landlord, including agreement on reimbursement, from the landlord, unless the repair is an urgent repair.

The tenant should request the repair in writing to the landlord explaining what needs fixing.

Even when repairs are not completed, a tenant should never stop paying the rent.

Withholding rent will put them in breach of their tenancy agreement and the tenancy may be terminated. 

 

EMERGENCY REPAIRS

If an urgent repair is required, the tenant should contact the landlord or agent as soon as possible. If an urgent repair is needed, the tenant needs to notify the landlord or agent right away and arrangements should be made as soon as possible.

Urgent repairs include:

  • a burst water service or a serious water service leak
  • a blocked or broken toilet
  • a serious roof leak
  • a gas leak
  • an electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage
  • a failure or breakdown of the gas, electricity or water supply to the property
  • a failure or breakdown of the hot water service
  • a failure or breakdown of the stove or oven
  • a failure or breakdown of a heater or air-conditioner
  • a fault or damage which makes the property unsafe or insecure.

EMERGENCY REPAIRS CONTACTS

Please contact Pramod Karki on 0473 445 077 for all urgent repair requests.